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Warranties and Guarantees

What CertainTeed, Atlas and James Hardie cover, and what we cover ourselves.

Top Flight Contracting installs two shingle manufacturers and one siding manufacturer, and we hold manufacturer credentials with all three: CertainTeed ShingleMaster, AtlasPRO+ Diamond Level and Atlas Certified Contractor, and James Hardie Alliance Contractor. That is why every job we run qualifies for extended coverage that an uncredentialed installer cannot register.

Our Workmanship Guarantee

Manufacturer coverage handles the product. Our guarantee handles the installation. Top Flight Contracting backs every job with a 5-year workmanship guarantee covering installation defects, and it applies regardless of which manufacturer you choose, on roofing and on siding alike. If something we installed fails because of how we installed it, we come back and make it right.

Our 5-year workmanship guarantee covers defects in our installation. Storm damage, work by other trades, and manufacturer defects are handled separately, through your insurance or the manufacturer warranty. Full terms are in your contract. On qualifying Atlas systems, Signature Select Workmanship Pro 25 extends workmanship coverage to 25 years, backed by Atlas.

Roofing Warranties Side by Side

Both manufacturers gate their best coverage behind a contractor credential, and we hold credentials with both. The two programs are built differently, so the table below sets them next to each other rather than picking a winner.

CertainTeed and Atlas roofing warranty coverage compared, row by row
CoverageCertainTeedAtlas
Credential we holdCertainTeed ShingleMasterAtlasPRO+ Diamond Level and Atlas Certified Contractor
Top warranty tier we can offerSureStart PLUS extended coverage, available on an Integrity Roof System installed by a credentialed contractor. CertainTeed publishes it in three levels, 3-STAR, 4-STAR and 5-STAR, and the level written on your roof is set when the warranty is registered.Signature Select Workmanship Pro 25, the top column on Atlas's chart and one Atlas limits to Certified, Diamond Level contractors.
Shingle warranty termLifetime limited on the residential shingle lines we install, dropping to a fixed 25 years on XT 25. The lifetime period applies to an individual property owner living in the home.Lifetime.
Non-prorated or premium protection periodSureStart runs 10 years non-prorated as standard. SureStart PLUS extends full non-prorated coverage to 50 years on a single-family detached house at 3-STAR, 4-STAR and 5-STAR.A 50-year premium protection period, the window in which the fullest terms of the warranty apply.
Workmanship coverage from the manufacturerNone at standard or 3-STAR. 15 years at 4-STAR and 30 years at 5-STAR.25 years, backed by Atlas rather than by a contractor promise.
Algae coverageStreakFighter coverage of 25 or 30 years depending on the shingle, on the algae-resistant version and only when CertainTeed algae-resistant hip and ridge accessories are installed. Otherwise 10 years.Lifetime on Pinnacle Pristine, Pinnacle Impact, Pinnacle Sun and StormMaster Shake.
Wind coverage110 mph as standard, upgrading to 130 or 160 mph depending on the shingle for the first 15 years, when the specified CertainTeed starter and hip and ridge accessories are installed and the roof is not a roof-over.15 years, at 130 mph across the Pinnacle lines and 150 mph on StormMaster Shake.
Tear-off and disposalCovered under SureStart PLUS at 3-STAR and above. Under standard SureStart it is covered on the shingle lines CertainTeed designates Lifetime A.Covered.
TransferabilitySureStart protection transfers once to the next owner at no cost during the SureStart period. CertainTeed's SureStart PLUS chart lists full transferability of 15 years at 3-STAR and 20 years at 4-STAR and 5-STAR. See your issued warranty document.See your issued warranty document. Atlas sets transfer terms there and does not state them on the tier chart.
Registration handled byTop Flight Contracting. We register the warranty and hand you the confirmation.Top Flight Contracting. We register the warranty and hand you the confirmation.

CertainTeed figures above are read from CertainTeed's own SureStart and SureStart PLUS coverage charts. Atlas figures are read from the Signature Select tier chart on our Atlas Diamond Level roofing page, which reproduces Atlas's published chart. Coverage periods, qualifying products and settlement terms are set by the manufacturer and by the warranty document issued for your roof.

James Hardie Siding Warranty

James Hardie fiber cement carries a 30-year limited product warranty on the board itself, covering rot, cracking and major defects. ColorPlus Technology finishes carry a separate 15-year finish warranty against chipping, peeling and cracking. As a James Hardie Alliance Contractor we install to Hardie specification, and our own 5-year workmanship guarantee sits on top of both. Our James Hardie siding page covers the product lines, the colors and how the install works.

How Registration Works

Both manufacturers require the full system and a registration filed after the install. Coverage that is never registered is coverage you do not have, so we handle the filing on every job.

The full system goes on

Both manufacturers write their top coverage against a complete system, not against shingles alone. Underlayment, ice and water barrier, starter, hip and ridge and ventilation all have to be the manufacturer's own components for the warranty to be registrable.

We file the registration

Atlas requires registration within 60 days with proof of purchase for all system components. We handle the filing on both brands, so you are not chasing a form or hunting down a component receipt after the crew has gone.

You get the confirmation

The registration confirmation comes back in your name, and we hand it to you. Keep it with your closing documents. It is the piece a buyer's agent asks for when you sell the house.

CertainTeed does not publish a registration deadline on its credentialing page, so we file yours as soon as the job closes out rather than working to a stated window.

Warranty FAQ

A manufacturer warranty covers the product itself, meaning defects in how the shingle or the siding was made. A workmanship warranty covers the installation. Both matter, because a perfect shingle installed wrong still leaks. Your roof carries a manufacturer warranty from CertainTeed or Atlas and a 5-year workmanship guarantee from us.

Neither one wins on paper. Both top tiers are strong, and they are built differently rather than ranked, so the better fit depends on the roof, the product line and what you care about most. We lay both out side by side for your specific roof and let you pick. There is no default here.

Usually yes, though the terms and the window differ by manufacturer and by coverage level. Transfer terms are set in the warranty document issued for your roof, not by us, so read that document before you list the house. Call us and we will walk you through what yours says.

We do, on every job and for both manufacturers. Registration is what turns the coverage you were quoted into coverage you actually hold, and it has a deadline. Atlas wants it inside 60 days with proof of purchase for all components. You get the confirmation once it clears.

The common ones are mixing in another manufacturer's components, inadequate attic ventilation, installing over an existing roof, later work by someone else, and never registering the coverage. Storm damage is not a defect, so hail and wind claims go to your insurer rather than to the manufacturer.

Yes. James Hardie fiber cement carries a 30-year limited product warranty on the board itself, and ColorPlus Technology finishes carry a separate 15-year finish warranty against chipping, peeling and cracking. Our workmanship guarantee covers the installation on siding jobs the same way it does on roofs.

Ready to Talk Through Your Coverage?

Price your roof online in a couple of minutes, or put a representative on it for a free inspection. Either way you get both manufacturers laid out for your specific roof, the top tier we are credentialed to register, and our 5-year workmanship guarantee behind the install.

CertainTeed, SureStart, SureStart PLUS, Integrity Roof System and StreakFighter are trademarks of CertainTeed LLC. Atlas, AtlasPRO+, Signature Select, Pinnacle and StormMaster are trademarks of Atlas Roofing Corporation. James Hardie and ColorPlus are trademarks of James Hardie Technology Limited. Warranty terms, coverage periods and qualifying products are set by each manufacturer and are subject to registration and to the terms of the issued warranty document.

We Proudly Serve Homeowners & Businesses In These Fine Cities & Their Surrounding Areas

CharlotteConcordHuntersvilleMatthewsMooresvilleMount HollyPinevilleWaxhawGreensboroKings Mountain

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